Privacy Policy

NOTICE OF PRIVACY. In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter, "the Law"), we inform you of the following: On the website www.praondemaria.com and in our facilitiesANTIGUO CAMINO A CALVILLO KM 17 EL CARIÑAN, AGUASCLIENTES AGS, CP 20314, Viñedos Praön de María, SPR de RL de CV (hereinafter "Viñedos Praön de María"), with address at Avenida Santa Fe No. 596, Depto. 610, Santa Fe Cuajimalpa, 05348, Mexico City, Mexico, we are responsible for the use and protection of your personal data, in this regard we are committed to protecting your privacy. This Privacy Notice details the information that you as a Client provide to us, how we collect it, what we do with it and how we protect it. Contact Form You can contact us by writing an email and sending it to the address contacto@praondemaria.com or via postal mail to the address mentioned, Attention-Protection of Personal Data. For what purposes do we collect and use your personal data? They will be used for the purpose of promoting the products and services we offer, offering an improved service, reporting on changes made to the products and services, gathering opinions for the evaluation of our service, generating reports, to monitor the process of the contracted service or product, carry out billing, collection and debt recovery procedures, as well as any clarification related to your payment and/or the contracted service, send you quotes and information about our services or products and respond to queries, requests for information and/or complaints in relation to the contracted services or products We will additionally use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service and offer you our products and services: Integrate a history of your consumption and preferences, as well as for sending informative notes and advertising regarding the services or products we offer. If you do not want your personal data to be processed for these additional purposes, you can limit its use by sending your request to the email address contacto@praondemaria.com or in writing to the following address indicated, Attention-Protection of Personal Data. Refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us. The personal data collected for the purposes set out in this Privacy Notice are obtained in the following ways: 1) When you provide them to us directly, this being understood as any electronic, optical, sound, visual or other technology such as postal mail, Internet or via telephone, including contracting a product or service with Viñedos Praön de María, participation in promotions, offers and sponsorships. 2) When you visit our internet websites and enter your data; and 3) When we obtain information through other sources that are permitted by law. Information that is collected. To carry out the purposes described in this Privacy Notice we will use the following personal data: Full name, billing address and shipping address, telephone number, email address; as well as the data of your credit or debit card to make your payments, to which we will not have access, in the case of payment to suppliers, either the bank account number or the standardized bank key (CLABE) to be able to make the payment. Limitation on the use of your personal data. You can limit the use of your personal data in order to no longer receive information about promotions, offers and additional services that we offer by telephone, or by email, by sending your request to the email address contacto@praondemaria.como via postal mail to the address mentioned, AttentionPersonal Data Protection. Transfer of personal data. We inform you that your personal data may be shared, transferred and processed inside and outside the country with the following people, companies, organizations and authorities other than us, in the following cases: Recipients of personal data Purpose Requires consent Third parties that provide additional or complementary services to those contracted Provision of Contracted Services No 2 Affiliates and subsidiaries of Viñedos Praön de María Provision of Services No Advertising Agencies Informative, promotional, advertising and commercial purposes* Yes* Banking and financial institutions Informative, promotional, advertising and commercial purposes* Yes* Authorities Comply with the requirements in accordance with the corresponding legal provisions and regulations No We inform you that for the transfers indicated with an asterisk (*) we require to obtain Your consent. If you do not express your refusal for such transfers, we will understand that you have granted it to us. Personal data may only be transferred to third parties other than those mentioned in the previous table through: (i) express consent, (ii) by resolution or order of a judicial or administrative authority and (iii) in the case of personal information that by provision of a law that is considered public. Viñedos Praön de María will ensure, through the signing of agreements and/or the adoption of other binding documents, that said third parties maintain adequate security, administrative, technical and physical measures to safeguard your personal data, as well as that said third parties only use your personal data for the purposes for which they were collected and in accordance with this Privacy Notice. How can you access, rectify, cancel or oppose the use of your personal data or, if applicable, revoke your consent? You have rights over your personal data, which allow you to know what information we have about you, what we use it for and the conditions of use we give it (Access). You also have the right to request the correction of your data if it is outdated, inaccurate or incomplete (Rectification). Additionally, you can request the deletion of your data from our records or databases if you believe that we are not using it in accordance with applicable laws and regulations (Cancellation), as well as the right to object to the use of your personal data for specific purposes. (Opposition). These rights are known as ARCO rights. You may revoke the consent that you have given us for the processing of your personal data, including your sensitive personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will imply that we will not be able to continue providing the service you requested from us, or the conclusion of the relationship with us. To exercise any of the ARCO rights, or address any questions you may have regarding the processing of your information, the mechanisms that have been implemented are through the presentation of the respective request (the format of which is found on the praondemaria page .com, section called “Privacy Notice”) to the email address contacto@praondemaria.como via postal mail to the aforementioned address, Attention-Protection of Personal Data. In accordance with article 29 of the Federal Law on Protection of Personal Data Held by Private Parties, the request must contain the requested information in all required fields marked as mandatory, among which is: full name (name or names and surnames), indication of the email or physical address designated for notifications, a contact telephone number and a clear and precise description of the personal data on which ARCO rights are exercised, attaching a simple copy of your official identification , or in electronic media, digitized version of it (scan). The deadline to respond to your request will be a maximum of 30 calendar days from the date of receipt of your request for access, rectification, cancellation or opposition. You will be given a response regarding its origin by email. addressed to you, sent to the email address that you have indicated in the request itself or by sending a letter to the physical address that you have indicated for such purposes (the twenty days will be considered fulfilled at the time of delivery). Modifications to the privacy notice. We reserve the right to make modifications or updates to this Privacy Notice at any time, in order to comply with new legislation, internal policies or additional requirements for the provision of our services. These modifications will be available through the following means: 3 a) On our website www.praondemaria.com, in the Privacy Notice section. b) We will send you updates to the last means of contact you have provided to us. Use of tracking technologies or cookies When you browse our website, certain non-personal information is collected through technologies such as "cookies", "server logs", "web beacons", "Google Analytics", "pixel tags" , "uBeacon", "fingerprinting" or "Silverlight Isolated Storage". This information is obtained simply by your use of and interaction with our website and may include Internet Protocol addresses, operating system, browser type, location information (provided by mobile devices) and the route you take during your visit to our site. . This data is collected solely for the following purposes: to generate statistics about visits to our website, the time spent on it and referring sites that may have directed you to our site. This information is also used to maintain and update user or customer profiles, as well as to personalize the information provided through our site. It is possible to disable these tracking technologies in all browsers. However, as an example, below are the steps to follow to disable them in Google Chrome: go to the "Tools" menu, click on "Clear browsing data", select the "Delete cookies and other site data" option and Plugins" and click "OK". Please note that by disabling or blocking these technologies, our site may not function properly. For more information on this topic, see http://www.allaboutcookies.org/es. Improper processing of your personal data If you consider that your personal data protection rights have been violated by Viñedos Praön de María, either in its actions or responses, and you suspect that there is a violation of the provisions of the Federal Protection Law of Personal Data Held by Private Parties, you have the right to file a corresponding complaint or report. In this case, you can submit your complaint or report to the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). Purposes for which personal data may be used or disclosed In general, the information we collect will be used to provide services related to the services we market or additional products and services that you may request, whether provided by Viñedos Praön de María or by our commercial partners, as well as activities related to the above. Your information may also be used for the following: INFORMATION CATEGORIES PERSONAL COLLECTION PURPOSES Identifiers: To provide customer service, process and fulfill orders and transactions, verify Customer information, process payments, provide advertising or marketing services, to send you quotes and information about our services or products, and conduct surveys for contracted services. Commercial Information To provide customer service, process or fulfill orders and transactions, to send you quotes and information about our services or products, verify customer information, process payments, provide advertising or marketing services, and conduct surveys for contracted services Internet information and other information from activities on electronic networks Provide advertising or marketing services, to send you quotes and information about our services or products Geolocation data Provide Customer service, provide advertising or marketing services LAST UPDATED DATE -May 12, 2023.